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Research

Doctoral Graduate Pramela Nair Panthallor Publishes Dissertation With Springer

It is with great pleasure that Monarch Business School announces that Doctoral Graduate, Dr. Pramela Nair Panthallor, has recently published her doctoral dissertation with Springer. Dr. Panthallor worked along with her dissertation supervisor Dr. Hassan Qudrat-Ullah in preparing the manuscript for publication. The name of the book reflects the original title of the dissertation: “Operational …

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Article: Customer-Oriented Competitive Advantage in the Airline Industry

The competitive environment in the service industry requires firms to constantly improve business practices to be profitable and competitive. The airline industry, characterized by human interaction and delivery of services, is most in need of research in competitive advantage. This research explores and identifies the critical sources of competitive advantage from a customer-oriented perspective in the globalized airline market. The data obtained from semi-structured interviews was analysed using qualitative and inductive reasoning. The research identified critical drivers of customer satisfaction in the airline industry establishing a logical and structured rationale for models of strategy development for competitive advantage.

Innovation In India: Fostering Growth Through Middle Managers

Entrepreneurs play a significant role in most economies. This role is even more critical in a developing economy like India. India is a culturally diverse, democratic, and economically ascendant nation. Academicians and business experts agree that India stands at the crossroads of becoming a ten trillion-dollar economy (PWC, 2014). For decades innovation has been a buzzword in Indian corporations that promises much but delivers very little (Irani, 2019). The need seems to be for a contextualized model that acknowledges cultural imperatives, that may aid intrapreneurial middle managers in India to innovate.

Corporate Social Responsibility For Tea Plantations In India: A Gandhian Perspective

The purpose of the contemplated research is to examine how Gandhian principles can shape the business practices of tea corporations for greater impact on the lives and working conditions of tea plantation workers in India. Gandhian principles allow organizations to develop business processes that are based on mindful consumption, sustainable utilization of natural resources, sustainable livelihoods, and equitable distribution of wealth; thereby, directing business leaders to pursue a corporate social responsibility strategy of not only doing good, but also of being good (Diwan, 1982). Gandhian values have the potential to influence businesses to achieve profitability, sustainability, and inclusivity by considering the interactions between individuals, organizations, and the community.

Article: Logoleadership And Meaning In Organizations

The current globalized milieu compels post-modern individuals to search for meaning in their work. Organizations have the opportunity to fulfill the lacunae generated by the deficiency of spiritual and religious communities and to subsequently aid workers in finding meaning while profiting financially from their engagement within the organization. Logoleadership refers to the union of leadership practices with the logotherapeutic techniques established by Dr. Viktor Frankl.

Research: Innovation Growth Strategy: A Study of Competitive Advantage of SME’s In The United Kingdom

Business Strategy plays a major role in most companies, particularly in developed and mature countries. Studies show that a formal strategy can contribute to organizational effectiveness and competitive advantage. In the last few years, the United Kingdom has faced a protracted and slow growth, political uncertainty and inefficiencies due to poor management. As a result, similar mature markets have seen productivity and efficiency surpass that of the UK. Between 2017 and 2019, the UK economy lost 185 billion GBP per year due to poor management and resulting ill health. The UK also fell 14% behind similar countries in the G7 on productivity (Francke, 2017). The economic environment does not favour businesses with little or no strategic direction.

Research: Teentrepreneurship: A New Entrepreneurship Framework For At-Risk Teenagers In South Africa

South African youth are facing an employment crisis. The deficient national education system and lack of skills development are two of the major issues which are contributing to a high youth unemployment rate. The at-risk teenager communities are predominantly living in poverty amidst various other social ills. The positive impact that entrepreneurship may have on communities is significant, hence the suggestion that entrepreneurial intervention at an early age can enhance the socio-economic empowerment of teenagers.

Research: Evaluating Organizational Knowledge Transfer In The IT Industry

Organizations are continuously faced with various challenges. One particular problem is related to the retirement or brain drain of some of their essential human resources resulting in the loss of critical knowledge. Knowledge is regarded as one of the principal sources of innovation for organizations to remain competitive and create sustainable progress. Essential steps for the organization to augment their knowledge base is knowledge integration, knowledge preservation and knowledge utilization.

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