Define a role from the work it must accomplish—not from instinct or from the person who currently holds it. Leave with a defensible role definition that strengthens hiring, performance management and your credibility as a people leader.
Meet the course lead and explore the practical focus, learning experience, and professional value of this course.
Enroll in this course →Managers make two of the highest-stakes decisions in any organisation—who to hire and how well someone is performing—often without a disciplined method for defining what the role actually requires. When the role exists only in a manager’s head, job adverts become copied wish lists, interviews reward whoever presents well, and performance reviews drift toward personal preference rather than evidence about the work.
This course closes that gap by asking participants to define one real role from beginning to end. Working through a running case and their own selected role, participants analyse its purpose, responsibilities and outputs; derive the knowledge, skills, abilities and other characteristics the work requires; and express differentiating competencies as observable behaviour at defined proficiency levels.
By the conclusion, participants hold a concise, defensible role definition that can inform recruitment and performance management. Every requirement is traced to the work, tested for job-relatedness and accompanied by an honest account of the tool’s limits. The emphasis is not on collecting HR terminology, but on applying a repeatable method that supports more consistent, explainable and professionally credible people decisions.
Most hiring advice tells managers to trust their instincts or adapt a generic template. This course teaches the disciplined middle: how to define one real role from its work, trace every requirement to evidence, and explain why each requirement belongs. Participants leave with a practical role definition they can use—and a repeatable method they can apply to the next role they must hire, develop or evaluate.
You select a real role in the opening lesson and carry it through the entire course. The result is a defensible one-page role definition that traces the work, required capabilities, observable competencies and job-related evidence supporting every requirement.
Each lesson builds one part of a repeatable five-move method: anchor the role, analyse the work, derive the capabilities, name the behaviour, then assemble and validate. You leave able to apply the same disciplined routine to the next role you must define.
A role definition is a decision aid, not a mechanical verdict. The course shows how roles evolve, why copied competency lists fail and where professional judgement must remain—so the tool is used as a living, evidence-based instrument rather than a rigid rule.
You will learn to define one real role from its work: separating the role from the person, analysing its purpose, responsibilities and outputs, deriving the required capabilities, and translating differentiating behaviour into a grounded competency framework. You will assemble the results into a defensible role definition that can support recruitment and performance decisions.
You will learn to analyse a role from its work, trace every required capability to a task or output, and express strong performance through observable competencies. You will then learn to assemble these elements into a concise, defensible role definition that can inform fairer recruitment and more credible performance management.
Dean of Educational Development
Dr. Miray Barsoum is a management educator, consultant and academic leader with professional experience spanning business strategy, marketing, organisational development and educational programme design. She is the founder of MethodZ, a Cairo-based business consultancy, and previously served as Director of Marketing and Communications at Nile University and led the Raya Social Media agency. At Monarch, she is Dean of Educational Development, Director of Accreditation and the MBA and BBA programmes, and Professor of Marketing. She brings MMI participants a practical, interdisciplinary perspective on defining work, aligning roles with organisational purpose and grounding recruitment and performance decisions in evidence.
Meet the accomplished professionals who successfully completed their doctoral studies in 2025, bringing deep leadership experience and rigorous scholarship to Monarch Switzerland.
Meet the accomplished professionals who successfully completed their doctoral studies in 2025, bringing deep leadership experience and rigorous scholarship to Monarch Switzerland.
